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Outlook 2013 Email Settings

Configuring Outlook to use Ashley Cyber eMail Servers

If at any time you have trouble and would like assistance, please feel free to contact the Ashley Cyber Computer and Network Support Department at (703) 297-8227.

I. Ashley Cyber Mail Server Settings:

User Information

  • Your Name: This displays in the “from” field when you send an email.
  • Email Address: username@domain.xxx

Login Information

  • Login Name: Same as email address, username@domain.xxx
  • Password: Provided by your Administrator or the password you just set in WebMail

Server Information

  • Incoming Mail Server: sm01.mail.ashleycyber.com
  • Outgoing Mail Server: sm01.mail.ashleycyber.com

II. Configuring Outlook 2013 to use Ashley Cyber Mail Servers:

  1. Open Microsoft Outlook 2013
  2. Open the Account Settings window by clicking on File, under the Info tab click the Account Settings list and the click Account Settings. Outlook 2013 Email Settings - Outlook Options
  3. Under the E-mail tab click the button labeled “New” to open the Add New E-mail Account wizard.Outlook 2013 Email Settings - Account Settings
  4. Check the box that says “Manual setup or additional server types.Outlook 2013 Email Settings - Manual Setup
  5. Click Next to continue.
  6. Make sure that “POP or IMAP” is selectedOutlook 2013 Email Settings - Account Service
  7. Click Next to continue.
  8. Please enter the following information: Outlook 2013 Email Settings - Pop Settings
    User Information

     

    1. Your Name: Please input your name as you want it to be displayed on sent mail.
    2. Email Address: username@domain.xxx

    Logon Information

    1. User Name: Same as your email address, please verify that your username includes@domain.xxx
    2. Password: Please input your new password provided by your Administrator. Make sure the “Remember Password” box is selected.

    Server Information

    1. Incoming Mail Server: sm01.mail.ashleycyber.com
    2. Outgoing Mail Server: sm01.mail.ashleycyber.com
  9. Click More Settings to continue.Outlook 2013 Email Settings - General Email Settings
  10. Change the default name from sm01.mail.ashleycyber.com to something easier to read, such as “Work Email,” or “UserName @ Domain.” This may make the account easier to find should you need to make changes later.
  11. Select the “Outgoing Server” tab to continue.Outlook 2013 Email Settings - Outgoing Server
  12. Verify that the “My outgoing server (SMTP) requires authentication” box is selected and that the “Use same settings as my incoming mail server” button is selected.
  13. Under the “Advanced” tab, change the port for the outgoing server (SMTP) to 587.Outlook 2013 Email Settings - Outgoing Server Port
  14. Click OK to continue.
  15. Click Next to continue.
  16. Click Close to close the “Account Settings” dialog window.

Testimonials

I want to extend my thanks to the Ashley Cyber gang for all their help today... In this age where true customer service seems to be considered inessential for business, today my IT needs were addressed thoroughly and with complete care. Never once did I feel like I was a nuisance or unimportant. For that I am truly grateful for the expert support and a job done well. Please share my gratitude with the Ashley Cyber team.
I want to extend my thanks to the Ashley Cyber gang for all their help today...  In this age where true customer service seems to be considered inessential for business, today my IT needs were addressed thoroughly and with complete care.  Never once did I feel like I was a nuisance or unimportant.  For that I am truly grateful for the expert support and a job done well.  Please share my gratitude with the Ashley Cyber team.

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